Setting up Ticketed Sessions

Event sessions can be set to allow customers to buy tickets for a session. Ticketed sessions can be used as a means of allowing customers to purchase multiple quantities of a session product, or to purchase the session on behalf of someone else.

Example: A conference offers a lunch buffet to attendees and their guests who do not wish to leave the convention center during their lunch break.

On the Session Record > Details tab > Additional Info menu option, the Allow Ticketed Sessions check box allows staff to turn on the ticketed session functionality. Enter the number of Max Allowed Ticketed Sessions, meaning the maximum number of tickets for the session that each registrant can purchase.

During checkout, the purchaser can indicate the desired number of tickets, as well as whether one of those tickets should be for primary purchaser.

Note: Currently ticketing functionality cannot be utilized for sessions purchased as part of group registrations.

On the Event Registration Detail page, ticket holders can be assigned.

When assigning ticketed attendees, staff have the option to choose from all individuals in the system.  Non-staff users do not have this option, and can add only guests.

Note: Ticket holders assigned by staff can earn education credits from their attendance of the event.

Related Topic: Event Guests