Limiting Discounts

Discounts can be configured to be used a limited number of times, if necessary. This is done using the Uses toggles in the Discount Record > Details tab > General Info menu option.

Discount Record, highlighting the "Uses" toggles

There are two toggles related to managing the total uses of a discount:

  • Total UsesClosedThe total number of times, across all customers, a discount can be applied. Not a per customer limit. For example, if this is limited to "50," that means technically one customer could use the same discount code 50 times.

  • Uses per CustomerClosedThe total number of times a particular customer can use a discount.

The default setting for both of these is Unlimited. Switching one or both of these to Limited allows you to enter an integer defining the limit.

Depending on how the discount should work, you can use these settings alone, or in tandem.

Example Scenarios

  • Use Case: An association wants a discount that each client can use once. They would create the discount with Total Uses = "Unlimited" and Uses per Customer = "1."

  • Use Case: An association wants a discount that applies every time a product is purchased, for all customers. This discount would be set with Total Uses = "Unlimited" and Uses per Customer = "Unlimited."